Maintenance schedule
| Services Affected |
Maintenance Date and Timing | Function Affected/Suspended |
|---|---|---|
| Public Website | N/A | N/A |
| Personal Internet Banking / Mobile Banking Service | Sunday, 2 March 2025 (02:00 A.M. ~ 06:00 A.M.) Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) ** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) *** |
e-statement Service Down Service Down * Service Down ** Service Down *** |
| Insurance Dashboard |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** |
Service Down Service Down * Service Down ** |
| Credit Card Phone Service / Phone Banking Service | Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
Service Down Service Down * Service Down ** Service Down *** Service Down **** |
| Internet Credit Card Service / HSBC Card+ | Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Tuesday, 18 March 2025 (10:00 P.M.) ~ Wednesday, 19 March 2025 (01:00 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
Service Down Service Down * Service Down ** Service Down *** |
| Credit Card Mobile Statement | Tuesday, 18 March 2025 (10:00 P.M.) ~ Wednesday, 19 March 2025 (01:00 A.M.) |
Service Down |
| Visa Debit Card | Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) **** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ***** |
Service Down Service Down * Service Down ** Service Down *** Service Down **** Service Down ***** |
| ATM Machine | Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) * |
Service Down Service Down * |
| Online Transaction with OTP Security Verification (include credit card and debit card) |
Monday, 10 March 2025 (01:00 A.M. ~ 01:40 A.M.) Monday, 10 March 2025 (04:30 A.M. ~ 05:10 A.M.) * Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
Service Down Service Down ** Service Down *** Service Down **** |
| Saving Account Online Application | N/A |
N/A |
| Personal Loan Online Application | Thursday, 6 March 2025 (06:00 P.M. ~ 08:00 P.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
Service Down Service Down * Service Down ** Service Down *** |
| Credit Card Online Application | Thursday, 6 March 2025 (06:00 P.M. ~ 08:00 P.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
Service Down Service Down * Service Down ** Service Down *** |
| Credit Card Event Register Platform | N/A |
N/A |
| Credit Card MGM Application | Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) * Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ** |
Service Down Service Down * Service Down ** |
| Credit Card transaction Notice | Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) * Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ** |
Service Down Service Down * Service Down ** |
| eBill (payment) | Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
Service Down Service Down * Service Down ** Service Down *** Service Down **** |
| i-Invest for online unit trusts/i-Invest for online trading | Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (03:30 A.M. ~ 06:30 A.M.) ** |
Service Down Service Down * Service Down ** |
| My investment portfolio | Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (03:30 A.M. ~ 06:30 A.M.) ** |
Service Down Service Down* |
| Global Transfers |
Saturday, 8 March 2025 (11:00 P.M.) ~ Sunday, 9 March 2025 (06:00 A.M.) Sunday, 30 March 2025 (05:00 A.M. ~ 09:00 A.M.) * |
Service Down Service Down * |
| FX Order Watch |
Sunday, 2 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 16 March 2025 (00:00 A.M. ~ 06:00 A.M.) ** Sunday, 30 March 2025 (05:00 A.M. ~ 09:00 A.M.) *** |
Service Down Service Down * Service Down ** Service Down *** |
| Services Affected |
Public Website |
|---|---|
| Maintenance Date and Timing | N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Personal Internet Banking / Mobile Banking Service |
| Maintenance Date and Timing |
Sunday, 2 March 2025 (02:00 A.M. ~ 06:00 A.M.) Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) ** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) *** |
| Function Affected/Suspended |
e-statement Service Down Service Down * Service Down ** Service Down *** |
| Services Affected |
Insurance Dashboard |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** |
| Services Affected |
Credit Card Phone Service / Phone Banking Service |
| Maintenance Date and Timing |
Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** Service Down **** |
| Services Affected |
Internet Credit Card Service / HSBC Card+ |
| Maintenance Date and Timing |
Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Tuesday, 18 March 2025 (10:00 P.M.) ~ Wednesday, 19 March 2025 (01:00 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** |
| Services Affected |
Credit Card Mobile Statement |
| Maintenance Date and Timing |
Tuesday, 18 March 2025 (10:00 P.M.) ~ Wednesday, 19 March 2025 (01:00 A.M.) |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Visa Debit Card |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Sunday, 23 March 2025 (00:30 A.M. ~ 06:30 A.M.) **** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ***** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** Service Down **** Service Down ***** |
| Services Affected |
ATM Machine |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) * |
| Function Affected/Suspended |
Service Down Service Down * |
| Services Affected |
Online Transaction with OTP Security Verification (include credit card and debit card) |
| Maintenance Date and Timing |
Monday, 10 March 2025 (01:00 A.M. ~ 01:40 A.M.) Monday, 10 March 2025 (04:30 A.M. ~ 05:10 A.M.) * Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
| Function Affected/Suspended |
Service Down Service Down ** Service Down *** Service Down **** |
| Services Affected |
Saving Account Online Application |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Personal Loan Online Application |
| Maintenance Date and Timing |
Thursday, 6 March 2025 (06:00 P.M. ~ 08:00 P.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** |
| Services Affected |
Credit Card Online Application |
| Maintenance Date and Timing |
Thursday, 6 March 2025 (06:00 P.M. ~ 08:00 P.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) ** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) *** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** |
| Services Affected |
Credit Card Event Register Platform |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card MGM Application |
| Maintenance Date and Timing |
Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) * Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** |
| Services Affected |
Credit Card transaction Notice |
| Maintenance Date and Timing |
Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) * Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) ** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** |
| Services Affected |
eBill (payment) |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Friday, 14 March 2025 (11:00 P.M.) ~ Saturday, 15 March 2025 (06:30 A.M.) * Sunday, 16 March 2025 (00:30 A.M. ~ 06:30 A.M.) ** Saturday, 22 March 2025 (11:00 P.M.) ~ Sunday, 23 March 2025 (07:30 A.M.) *** Saturday, 29 March 2025 (11:00 P.M.) ~ Sunday, 30 March 2025 (07:30 A.M.) **** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** Service Down **** |
| Services Affected |
i-Invest for online unit trusts/i-Invest for online trading |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (03:30 A.M. ~ 06:30 A.M.) ** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** |
| Services Affected |
My investment portfolio |
| Maintenance Date and Timing |
Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 16 March 2025 (00:00 A.M. ~ 06:30 A.M.) * Sunday, 23 March 2025 (03:30 A.M. ~ 06:30 A.M.) ** |
| Function Affected/Suspended |
Service Down Service Down* |
| Services Affected |
Global Transfers |
| Maintenance Date and Timing |
Saturday, 8 March 2025 (11:00 P.M.) ~ Sunday, 9 March 2025 (06:00 A.M.) Sunday, 30 March 2025 (05:00 A.M. ~ 09:00 A.M.) * |
| Function Affected/Suspended |
Service Down Service Down * |
| Services Affected |
FX Order Watch |
| Maintenance Date and Timing |
Sunday, 2 March 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 9 March 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 16 March 2025 (00:00 A.M. ~ 06:00 A.M.) ** Sunday, 30 March 2025 (05:00 A.M. ~ 09:00 A.M.) *** |
| Function Affected/Suspended |
Service Down Service Down * Service Down ** Service Down *** |
In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.