Maintenance schedule
| Services Affected |
Maintenance Date and Timing | Function Affected/Suspended |
|---|---|---|
Public Website |
N/A |
N/A |
Personal Internet Banking / Mobile Banking Service |
Sunday, 7 September 2025 (03:00 A.M. ~ 06:00 A.M.) Sunday, 21 September 2025 (00:00 A.M. ~ 08:00 A.M.) * |
Inter-bank transfer Inter-bank transfer * |
Insurance Dashboard |
N/A |
N/A |
Credit Card Phone Service / Phone Banking Service |
N/A |
N/A |
Internet Credit Card Service / HSBC Card+ |
N/A |
N/A |
| Credit Card Mobile Statement | N/A |
N/A |
Visa Debit Card |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * Sunday, 21 September 2025 (00:00 A.M.~ 08:00 A.M.)** |
Service Down
|
ATM Machine |
Sunday, 7 September 2025 (03:00 A.M. ~ 06:00 A.M.) Sunday, 21 September 2025 (00:00 A.M. ~ 08:00 A.M.) * |
Service Down Service Down * |
Online Transaction with OTP Security Verification (include credit card and debit card) |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * |
Service Down
|
Saving Account Online Application |
N/A |
N/A |
Personal Loan Online Application |
Tuesday, 2 September 2025 (05:00 P.M. ~ 08:00 P.M.) |
Service Down |
Credit Card Online Application |
Tuesday, 2 September 2025 (05:00 P.M. ~ 08:00 P.M.) |
Service Down |
Credit Card Event Register Platform |
N/A |
N/A |
Credit Card MGM Application |
N/A |
N/A |
Credit Card transaction Notice |
N/A |
N/A |
eBill (payment) |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * Sunday, 21 September 2025 (00:00 A.M.~ 08:00 A.M.)** |
Service Down
|
i-Invest for online unit trusts/i-Invest for online trading |
N/A |
N/A |
My investment portfolio |
N/A |
N/A |
Global Transfers |
N/A |
N/A |
FX Order Watch |
N/A |
N/A |
| Services Affected |
Public Website |
|---|---|
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Personal Internet Banking / Mobile Banking Service |
| Maintenance Date and Timing |
Sunday, 7 September 2025 (03:00 A.M. ~ 06:00 A.M.) Sunday, 21 September 2025 (00:00 A.M. ~ 08:00 A.M.) * |
| Function Affected/Suspended |
Inter-bank transfer Inter-bank transfer * |
| Services Affected |
Insurance Dashboard |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card Phone Service / Phone Banking Service |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Internet Credit Card Service / HSBC Card+ |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card Mobile Statement |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Visa Debit Card |
| Maintenance Date and Timing |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * Sunday, 21 September 2025 (00:00 A.M.~ 08:00 A.M.)** |
| Function Affected/Suspended |
Service Down
|
| Services Affected |
ATM Machine |
| Maintenance Date and Timing |
Sunday, 7 September 2025 (03:00 A.M. ~ 06:00 A.M.) Sunday, 21 September 2025 (00:00 A.M. ~ 08:00 A.M.) * |
| Function Affected/Suspended |
Service Down Service Down * |
| Services Affected |
Online Transaction with OTP Security Verification (include credit card and debit card) |
| Maintenance Date and Timing |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * |
| Function Affected/Suspended |
Service Down
|
| Services Affected |
Saving Account Online Application |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Personal Loan Online Application |
| Maintenance Date and Timing |
Tuesday, 2 September 2025 (05:00 P.M. ~ 08:00 P.M.) |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Credit Card Online Application |
| Maintenance Date and Timing |
Tuesday, 2 September 2025 (05:00 P.M. ~ 08:00 P.M.) |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Credit Card Event Register Platform |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card MGM Application |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card transaction Notice |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
eBill (payment) |
| Maintenance Date and Timing |
Saturday, 6 September 2025 (08:00 P.M.) ~ Sunday, 7 September 2025 (12:30 A.M.) Saturday, 13 September 2025 (08:00 P.M.) ~ Sunday, 14 September 2025 (12:30 A.M.) * Sunday, 21 September 2025 (00:00 A.M.~ 08:00 A.M.)** |
| Function Affected/Suspended |
Service Down
|
| Services Affected |
i-Invest for online unit trusts/i-Invest for online trading |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
My investment portfolio |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Global Transfers |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
FX Order Watch |
| Maintenance Date and Timing |
N/A |
| Function Affected/Suspended |
N/A |
In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.