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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
 Maintenance Date and Timing Function Affected/Suspended

Public Website

N/A

N/A

Personal Internet Banking / Mobile Banking Service

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *

Service Down

Service Down *

Insurance Dashboard

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *

Service Down

Service Down *

Credit Card Phone Service / Phone Banking Service

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Internet Credit Card Service / HSBC Card+

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down
Credit Card Mobile Statement

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Visa Debit Card

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

ATM Machine

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)

Service Down

Online Transaction with OTP Security Verification (include credit card and debit card)

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Saving Account Online Application

N/A

N/A

Personal Loan Online Application

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Credit Card Online Application

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Credit Card Event Register Platform

N/A

N/A

Credit Card MGM Application

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

Credit Card transaction Notice

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Service Down

eBill (payment)

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.) *

Service Down

Service Down *

i-Invest for online unit trusts/i-Invest for online trading

Saturday, 11 April 2026 (02:00 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *

Service Down

Service Down *

My investment portfolio

Saturday, 11 April 2026 (02:00 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *

Service Down

Service Down *

Global Transfers

N/A

N/A

FX Order Watch

Sunday, 12 April 2026 (00:00 A.M. ~ 06:00 A.M.)

Sunday, 19 April 2026 (00:00 A.M. ~ 06:00 A.M.) *

Service Down

Service Down *
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected

Public Website
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Personal Internet Banking / Mobile Banking Service
Maintenance Date and Timing

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *
Function Affected/Suspended

Service Down

Service Down *
Services Affected

Insurance Dashboard
Maintenance Date and Timing

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *
Function Affected/Suspended

Service Down

Service Down *
Services Affected

Credit Card Phone Service / Phone Banking Service
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Internet Credit Card Service / HSBC Card+
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected
 Credit Card Mobile Statement
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Visa Debit Card
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

ATM Machine
Maintenance Date and Timing

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Online Transaction with OTP Security Verification (include credit card and debit card)
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Saving Account Online Application
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Personal Loan Online Application
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Credit Card Online Application
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Credit Card Event Register Platform
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Credit Card MGM Application
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Credit Card transaction Notice
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

eBill (payment)
Maintenance Date and Timing

Wednesday, 1 Apr 2026 (00:00 A.M. ~ 01:30 A.M.)

Saturday, 11 April 2026 (00:30 A.M. ~ 03:00 A.M.) *
Function Affected/Suspended

Service Down

Service Down *
Services Affected

i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date and Timing

Saturday, 11 April 2026 (02:00 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *
Function Affected/Suspended

Service Down

Service Down *
Services Affected

My investment portfolio
Maintenance Date and Timing

Saturday, 11 April 2026 (02:00 A.M. ~ 03:00 A.M.)

Sunday, 12 April 2026 (00:00 A.M. ~ 06:30 A.M.) *
Function Affected/Suspended

Service Down

Service Down *
Services Affected

Global Transfers
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

FX Order Watch
Maintenance Date and Timing

Sunday, 12 April 2026 (00:00 A.M. ~ 06:00 A.M.)

Sunday, 19 April 2026 (00:00 A.M. ~ 06:00 A.M.) *
Function Affected/Suspended

Service Down

Service Down *

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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